Have an Account?
Log in to check out faster.
Didn’t find what you’re looking for? Check our FAQ or reach out to the Embrocity team below!
customercare@embrocity.com
+91 8401 24 2525
Monday-Saturday: 10 AM - 08 PM
Orders are usually processed within 1–2 business days. Delivery time within India is typically 3-5 working days, depending on your location.
Yes! We offer free shipping on all orders across India.
We deliver to most pin codes across India through trusted courier partners. If your location is not serviceable, our team will contact you after order placement.
Absolutely! Once your order is shipped, you’ll receive a tracking link via email. You can also track your order anytime here.
The courier will make up to 3 delivery attempts. If the package is undelivered, it will be returned to us. You can contact us to reschedule delivery.
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD available on select pin codes).
Yes, we offer international shipping to many countries around the world. However, shipping fees and delivery times may vary depending on your location and the shipping carrier used. Please see our International Shipping Policy page for more information.
We accept several payment methods, including credit cards, debit cards, and PayPal. Please see our Payment Options page for more information.
If you need to cancel your order, please email us at customercare@embrocity.com or WhatsApp us at +91 8401 24 2525. We’ll do our best to accommodate your request, but please note that cancellations may not be possible once the order has been processed and shipped.
If you need to change the shipping address after placing an order, please email us at customercare@embrocity.com or WhatsApp us at +91 8401 24 2525. We’ll do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.
We accept returns within 7 days of delivery if the product is unused, unwashed, and in its original packaging with tags intact.
Yes! If you need a different size or design, you can request an exchange within 7 days of receiving your order.
Return shipping is free if you receive a defective or wrong product. For size exchanges or other reasons, a small shipping fee may apply.
Simply reach out to us via our Contact page or email us at customercare@embrocity.com with your order details. Our team will guide you through the process.
Refunds are processed within 7–10 working days after we receive and inspect the returned product. Exchanges are shipped out within 2–4 working days of approval.